Beyond the System · Episode 3
Extend the Life of Your Heat Exchanger With a Few Basic Checks

A plate-and-frame heat exchanger has no moving parts to wear out, so how long it lasts depends almost entirely on how you maintain it. Neglect it and it fails without warning. Look after it and it can run for decades.
In the plate-and-frame episode of CIMCO's Beyond the System podcast, David Fauser and Josh Bell apply the Inspect, Maintain, Replace (IMR) approach to this crucial refrigeration component, showing how basic maintenance can add years to its service life.
Why You Can't Set It and Forget It
Refrigeration systems constantly need to move heat between two fluids, which is exactly what a plate-and-frame heat exchanger does. With its high surface area, it packs more heat transfer into a smaller footprint than older shell-and-tube equipment, and because it holds far less refrigerant, the whole plant is safer to run and cheaper to maintain.
Depending on where it sits in the system, it can fill several roles:
It also comes in two broad types. The gasketed version has bolted sides that can be opened and serviced, while the all-welded version cannot be opened.
Josh Bell, VP of Western Canada, Ontario at CIMCO, explains that a plate-and-frame heat exchanger behaves differently from most others in the plant. On a compressor or pump, you can lubricate parts and replace wear items to maintain efficiency. A plate exchanger offers none of that.
"If you don't have your passageways clean and your plates clean, then your efficiency drops drastically."
Josh Bell, VP of Western Canada, Ontario, CIMCO
Let scale or debris build up, and the exchanger simply cannot move heat the way it was designed to.
The failure modes are where the stakes turn serious. On a gasketed unit, you can have a gasket or a plate failure. On an all-welded unit, a weld leak or a plate failure.
On most gasketed exchangers, a gasket leak is engineered to escape externally rather than internally, and usually on the secondary side, so you get a glycol leak rather than a refrigerant leak. Even where the refrigerant is ammonia, a leak through a ring gasket vents to the atmosphere rather than into the fluid. Both are manageable.
The real danger is a cracked plate. When a plate fails, refrigerant leaks into the secondary fluid, the brine or glycol, and you have contamination and a large cleanup on your hands.
Step 1
Inspect: Know the Warning Signs
During normal operation, the heat exchanger is the least of an operator's worries. That is the trap, because when problems do appear, they escalate fast. A daily inspection is the cheapest way to catch a problem early.
When walking into any room with heat exchangers, look out for a refrigerant leak. Ammonia is easy to smell. Otherwise, watch for the secondary signs: glycol, oil, or brine leaking from the plates, and on an evaporator, fluid pooling in the drain pan. Pink liquid in the pan points to a glycol leak, and any fluid other than water invites corrosion or mold.
The visible signs are only half the picture. The other half is what David Fauser, Director of Sales at CIMCO, calls the silent killer of performance: pressure. The most useful reading is the fluid pressure drop across the exchanger, measured on the inlet and outlet gauge valves during daily rounds. A change there is an early sign of fouling or lost flow.
On an evaporator, sufficient fouling eventually reduces suction pressure. On a condenser, fouling raises head pressure, and a high-side pressure rise in cooler weather is a telltale sign that the exchanger is scaling up. Left alone, this ends in a system that no longer has the capacity to run.
One reading on its own means little, though.
"The easiest thing to do is to keep constant recordings so that somebody can look back through your history."
Josh Bell, CIMCO
A drop in suction pressure can also come from low refrigerant or a temperature setting, not just fouling. History is what turns a reading into a diagnosis.
Taking over an unfamiliar plant calls for a different first step. Bell's advice is to bring in a contractor experienced with heat exchangers or ice rinks to do a once-over, set a clean baseline, and act on any cleaning recommendations right away. From there, you settle into a rhythm.
The daily walk-by is backed by a monthly visual inspection and, once a year, a leak-detection check when nothing is visibly wrong. Larger units also warrant an annual deep look under the shroud covering the plates, best folded into shutdown, startup, or seasonal maintenance. The value of that outside visit is a set of eyes not distracted by the rest of the building, which is exactly what a plant's own maintenance staff are always juggling.
Step 2
Maintain: Fluids First
Maintenance here is mostly about keeping fluids and surfaces clean rather than replacing components. In the early years, it is simple: general cleaning of dust and debris, and keeping the drain pans clear under evaporative units so they drain properly rather than dripping onto the floor and growing mold.
From there, Bell recommends the following scheduled tasks:
Scheduled Tasks
- Monthly: inspect the piping, valves, joints, gaskets, and flanges for creeping leaks.
- Annually: change the inexpensive clear drain tube.
- Every year (or two at most): check that all mounting and flange bolts are tight to eliminate vibration, and verify the tightening bolts that press the pack together.
- Every couple of years: lubricate those tightening bolts.
That last task is important for safety because the bolts sit in a constantly wet, freezing environment, which causes them to rust, and when service day comes, they sometimes have to be cut off under extreme tension. Keeping the bolts and their bearing points lubricated is a favor to whoever eventually has to open the machine.
The deeper maintenance is about the fluids. On the evaporator or chiller side, test your secondary fluid every year by sending a sample to a lab, so brine can be kept from turning too acidic and debris can be tracked.
On the condenser side, if you run a tower with recirculated water, chemical treatment becomes the priority. It is best handled by a reputable chemical treatment contractor who keeps records and sends regular reports. Keep the cooling tower itself clean, too, because debris coming off it can clog the plates. The inlet strainers, especially on the condenser side, should be cleaned seasonally, roughly in spring and fall.
Once debris has built up inside, cleaning it out is a bigger job and varies by unit type. On an all-welded unit, a chemical treatment company can try to wash it clean, though a badly fouled unit may eventually have to be removed or replaced. On a gasketed unit, the thorough clean means a full dismantle, pulling the plates and cleaning them externally. That is exactly the job people fail to schedule for.
And a neglected exchanger tends to reach its breaking point at the worst time, when the weather is hottest and the system is already running flat out. As capacity slips, it starts shutting down on high pressure, or the compressors back off, and temperatures climb just when the facility can least afford it. Bell's rule for avoiding that is simple:
"keep your chemical treatment and secondary fluids good, keep your strainers clean, and you should have a long life out of the heat exchangers."
Josh Bell, CIMCO
Step 3
Replace: Built to Last
Both Fauser and Bell struggled to recall ever replacing a plate-and-frame heat exchanger on its own. It is usually swapped out only as part of a full system overhaul.
The heat exchanger is built to be rebuilt, not discarded. The focus is the plates and gaskets, not the unit itself. The OEM-recommended gasket change-out is around eight years, so budgeting should start at the six- or seven-year mark. When you regasket a condenser, Bell recommends carrying a contingency budget for cleaning too. And if the off-season allows, ship the plates back to the OEM. Their factory cleaning returns them to near-new condition, something you cannot match on-site with pressure washers, which risk damaging the plates.
None of this is a do-it-yourself job.
"It's one of those pieces of equipment that I would never recommend a customer working on themselves."
Josh Bell, CIMCO
It demands large wrenches, hydraulic rams to press the pack, and specialized tools. Reassembly follows a precise sequence so the gaskets seat properly in the channels. Get it wrong and the unit leaks on the pressure test, forcing another teardown, and the gaskets that did not seat are now damaged and must be reordered.
For a branded unit, Bell's advice is to use a company certified by that manufacturer, because they know the small things the untrained will miss. It is also worth confirming that the gaskets are OEM, since aftermarket materials that are not compatible with your refrigerant or secondary fluid can fail and leak.
The unit itself lasts as long as you maintain it. Bell found that OEM guidance generally points to a 25-year lifespan, but because this is a steel-and-bolt component with no moving parts, how long it actually lasts depends entirely on upkeep. Once it passes the 24-year point, by which time the gaskets have been changed a third time, the plates may be distorting from being taken apart and reassembled so often. For many operators, that still means changing the unit only near the end of a career. To Bell, that is the highest compliment you can pay a machine.
"If you could buy something that you can use for your entire career, that's a pretty good piece of equipment."
Josh Bell, CIMCO
If you need more capacity, you can often add plates rather than replace the exchanger, because the rail usually has room. There are limits, since a fresh set of gaskets expands the pack considerably. So, Bell advises having your contractor confirm the maximum dimensions with the OEM and check that the pump can still perform. Done properly, you can add around 10% more plates, a rare bit of built-in headroom.
The Takeaway
For a piece of equipment that asks so little, the plate-and-frame heat exchanger punishes neglect harder than most. It runs quietly for years, gives no daily trouble, and then, if the fluids go unmanaged and the plates go unwatched, fails, flooding a secondary loop and taking a system down when you can least afford it.
The good news is how little it takes to prevent that. The attention it needs is simple, cheap, and mostly routine, and it is nothing next to the cost of an emergency. Give it that, and one of the few components you can genuinely keep for a whole career will keep its side of the bargain.
Companion Piece
The Plate-and-Frame Heat Exchanger Maintenance Calendar
A practical schedule built around the plate-and-frame episode of CIMCO's Beyond the System podcast.
A plate-and-frame heat exchanger has no moving parts, so its lifespan depends almost entirely on a steady maintenance regimen. Use this calendar as a starting point and adapt it to your plant and your equipment.
The tasks below are split into two areas of responsibility. The first is what your own operators and staff can handle as part of their routine. The second is what you plan, schedule, and budget for with a contractor. Keeping both on track is what allows a component that asks so little to run reliably for decades.
What Your Team Does Routinely
- Smell for ammonia. A refrigerant leak is the first thing to rule out, and ammonia usually gives itself away by odor.
- Look for leaking fluid. Glycol, oil, or brine escaping the plates, or pink liquid pooling in the drain pan, means act now.
- Watch for corrosion or mold. Any fluid other than water in the drain pan invites both.
- Record the pressure drop across the exchanger. Read the inlet and outlet gauge valves. A rising figure signals fouling or lost flow. Log your readings every time, not just once.
- On a condenser, watch head pressure. A rise in cooler weather is an early sign of scale building in the plates.
- Visually inspect the piping, valves, joints, gaskets, and flanges for leaks starting to creep up.
- Check that drain pans are draining. Under evaporative units, make sure the pan drains away rather than dripping onto the floor, where it grows mold over time.
What to Schedule and Budget With a Contractor
- Test your secondary fluid. Send a sample to a lab so brine can be kept from turning too acidic and debris can be tracked.
- Book a leak-detection check when there are no visible signs.
- Schedule a deep look under the shroud on larger units, ideally folded into shutdown, startup, or seasonal maintenance.
- On a water-cooled condenser, keep chemical treatment on track. Use a reputable chemical treatment contractor who keeps records and sends regular reports.
- Replace the clear drain tube. It is inexpensive and prevents mold and floor damage from a blocked drain.
- Clean the inlet strainers, especially on the condenser side. Debris off a cooling tower can plug the plates. Keep the tower itself clean too.
- Check that all mounting and flange bolts are tight to eliminate vibration.
- Verify the tightening bolts that press the pack together. It takes a large wrench but little time.
- Lubricate the tightening bolts and their bearing points. This is a safety task, not just upkeep. The bolts sit in a wet, freezing environment and rust, and a seized bolt may have to be cut off under extreme tension at service time.
- Budget for a full regasket. Start setting money aside at the six-to-seven-year mark, since the OEM-recommended change-out is about eight years.
- Carry a contingency for cleaning on the condenser side. If the off-season allows, ship the plates back to the OEM. Their factory cleaning returns them to near-new condition and cannot be matched on-site with pressure washers, which risk damaging the plates.
- Use a manufacturer-certified company for the work. Reassembly follows a precise sequence, and getting it wrong means leaks, another teardown, and damaged gaskets. This is not a do-it-yourself job.
- Confirm the gaskets are OEM. Aftermarket material that is not compatible with your refrigerant or secondary fluid can fail and leak, so verify where they are sourced.
One Thing to Remember
Almost every failure on this equipment comes down to fluids and cleanliness, not worn-out parts. That is good news, because those are the things you control. Stay on this schedule, and your plate-and-frame heat exchanger will run quietly for years.
Connect with CIMCO today to learn more.




